When Facebook unveiled its new timeline layout in March, some of the site’s users bemoaned the forced transition, although they’ve mostly warmed up to the new design. On the marketing side, however, Facebook’s timeline has changed the way consumers interact with and experience brands on the social network.
In a nutshell, the upgrade allows brands to tell their story in a more authentic, visually compelling, and streamlined way. How much has Facebook’s timeline changed the brand/consumer engagement experience? According to one study, brands are getting 46 percent more interaction thanks to the timeline layout.
Of course, it should be noted that recent studies have shown that 81 percent of Facebook users access the network via the site’s smart phone app. This point-of-entry makes the mostly aesthetic timeline features a moot point, but the upgrade is still valuable for those who check in via non-smart phone methods.
Among the many brand benefits of the timeline layout: Read more...
- The Milestone feature – a year-by-year chronology of a company’s history – allows brands to tell their stories and highlight notable milestones. The content possibilities are endless, but many brands (Coca-Cola is a good example) have used the milestone tool to share details about the company’s founding, show off historical documents and photos, and feature new logos, products and people.